Privacy Policy This website is owned and managed by Venere Travel (hereafter referred to as "Venere Travel," "we," "us," or "our"). Security: We are dedicated to protecting all Personal Identifying Information you provide when using our services, and this privacy statement reflects that commitment. Examples of Personal Identifying Information include your name, date of birth, address, email address, phone number(s), and credit card details. We aim to make visitors feel safe and confident while planning their travels on our website. To protect your information, our website utilizes advanced security technologies, including secure servers that transmit and receive encrypted data through robust firewalls. Despite these measures, please understand that no method of transmitting or storing data over the Internet can be fully guaranteed as 100% secure. We encrypt your credit card information using 256-bit SSL encryption. Privacy: We believe it is important that you understand our privacy policies before sharing any Personal Identifying Information with us. Visitors to our website should have control over how their information is collected and used. Trust is essential when conducting online transactions, and we prioritize keeping your personal data safe and secure. This policy does not cover companies not affiliated with Venere Travel or individuals who are not employees or representatives of Venere Travel. Information Collection: We only collect Personal Identifying Information that you willingly provide. Certain personal data is required to fulfill specific requests or services when you contact us. Our website is intended for users who are 18 years of age or older. Purchasing Travel: To book any travel services, we require your full name (along with the full names of any accompanying travelers), email address, phone number(s), and credit card details including the card number, type, cardholder’s name, and expiration date. Please ensure you have permission from anyone traveling with you before sharing their names, as they may not be able to view or update the information you provide on their behalf. For certain travel bookings, we might also collect the airline name and flight number(s). Upon completing your purchase, you will receive an email confirmation of your travel itinerary. Surveys: Visitors to our website may have the option to participate in surveys. Participation is completely voluntary, and you can opt out of receiving future survey emails by following the unsubscribe instructions included in those emails. When you take part in a survey, we might collect your full name, email address, phone number, and mailing address. Contacting Us: When you reach out to us regarding travel inquiries, changes, document requests, cancellations, refunds, or general feedback, we will collect your full name (including middle and last names), email address, and phone number. We will get back to you via email and/or phone. Other Information: Each time you visit our website, certain information is gathered automatically. This includes data such as your computer’s details, browser settings, and the use of “cookies,” all collected without requiring your direct input. About "Cookies": Cookies are tiny files stored on your computer or mobile device when you visit a website. Upon visiting our site, we place a cookie—a small, unique identification file—on your device. This data is collected automatically to help enhance our website’s performance and does not include any Personal Identifying Information. You can choose to disable cookies by adjusting your browser settings to block or request permission before accepting them. Most visitors keep cookies enabled to fully enjoy our site’s features and services. Cookies remain on your device’s hard drive for up to 365 days unless you delete them manually. Computer Information: Each time you access a page on our site, we automatically gather technical details from your computer, such as your IP address, operating system, browser type (e.g., Chrome, Firefox), screen resolution, and referring website (if applicable). This information is obtained via your web browser and helps us optimize your browsing experience. Use of Your Information: The information we collect serves various purposes including processing travel purchases, responding to your inquiries, notifying you of itinerary updates, delivering travel documents, gathering survey feedback, enhancing your overall experience on our site, and for our internal business needs. Purchasing Travel: When you reserve travel services, we gather your personal details such as name and contact information. This data is used to confirm and complete your reservation, process your payment, and email your travel itinerary. If you contact us for travel-related requests, changes, document issues, refunds, or feedback, we will reply using your email address and/or phone number. Itinerary Changes: Occasionally, your travel plans may be adjusted due to unexpected schedule shifts, hotel maintenance, or business-related reasons. If major changes occur to your itinerary, we will inform you via email and/or phone to update you and help arrange alternative options if necessary. Information Sharing: We disclose your Personal Identifying Information to authorized partners such as airlines, hotels, car rental companies, and activity providers to ensure the services you requested are delivered properly. Our partners require your information to prepare and confirm your travel bookings. We collaborate exclusively with trusted travel providers who comply with strict privacy standards. These partners are prohibited from using or sharing your data without your permission. We encourage you to review the privacy policies of any travel suppliers you choose through our site. Business Collaborations: We work with reputable third-party vendors to offer additional travel services. Only we will share your sensitive details—such as your name, address, email, and phone number—with these partners to process and finalize your reservations. Legal Disclosures and Disputes: We may be required by law to disclose information collected from customers who purchased travel services. In cases of suspected fraud or threats to our interests or others, we might share customer data as needed. Additionally, credit card companies may receive relevant information to resolve issues during normal business operations. Updates to Our Privacy Policy: This Privacy Statement was originally created and posted on our website in March 2021. We reserve the right to modify or update our Privacy Policy at any time for any reason. Any significant changes will be announced on our website prior to implementation. If you have questions regarding our Privacy Statement, please contact us at [email protected]. Please send us an email from [email protected] to ask anything you would like.